FAQs

Egypt Deliveries
For cash-on-delivery customers; our delivery courier will deliver the items to you and wait outside until you try on your items, return anything unsuitable with him, and pay the price of your selected pieces and shipping fees in cash. For online-paying customers, we will refund to your account the price of the items returned with our courier. Items must be returned in perfect condition, unused, with tags intact.

UAE Deliveries
Returns will incur additional shipping & handling fees ranging from AED50-150 depending on the emirate, with possibility of free drop-off to our location in Dubai. Items must be returned in perfect condition, unused, with tags intact. Once we receive the items in the correct condition, a full refund will be issued to the customer’s account. Contact us for easy assistance within the UAE.

All Other International Deliveries
Returns will incur additional shipping & handling fees ranging from $20-100 depending on the country. Items must be returned in perfect condition, unused, with tags intact. Once we receive the items in the correct condition, a full refund will be issued to the customer’s account. Contact us for assistance.